Location: Ulm | Type: Full-time
We're not building a standard CRM. We're building "#TechWithHeart" — technology that makes genuine human closeness scalable. For our Consulting team, we're looking for someone who doesn't just understand CRM and email marketing, but is genuinely passionate about them.
You advise our customers at an expert level: from the initial analysis through implementation to go-live. You run workshops, manage projects, and make sure starmate becomes firmly embedded in our customers' business strategy.
Several years of experience in CRM consulting and/or email marketing (campaign management, marketing automation, segmentation)
Understanding of data processes between CRM and upstream systems (system of record)
Experience facilitating workshops and creating concepts and requirement specifications
Confident presence with decision-makers and strong negotiation skills
Analytical thinking and a structured way of working
Hands-on experience with AI tools
Salary: €45,000 – €80,000 gross/year, depending on experience (transparent per the EU Pay Transparency Directive)
Flexibility: Hybrid work (~60% office), workation option, phone and parking allowances
Health: EGYM Wellpass, weekly yoga and massage offerings right in the office
Enjoyment & culture: Weekly get-together day, barista coffee, 95% employee satisfaction
Development: Mentoring culture, AI-first organization with a state-of-the-art tool stack
We look for A-players and take the time to really get to know you — thoroughly, honestly, and respectfully, following Topgrading principles.
Location: Ulm | Type: Full-time | Mission: #TechWithHeart
At starmate, we're not building a standard CRM. We're building "Tech with Heart." While others are still talking about digitalization, we use AI as a cultural catalyst to make genuine human closeness scalable. We're not looking for a code robot, but a mate who will learn alongside us to build AI agents that truly lighten the load — not just impress.
You'll start as a Junior Loop Engineer in the "Production" tribe and grow into real AI expertise within our team. Together, we'll build the foundation for autonomous workflows that take everyday work off the plates of our customers – theaters, museums, concert halls, and sports event organizers. Guided by experienced developers, you'll grow into full ownership of agentic systems.
Python skills: You write clean code and want to get better – perfection isn't a prerequisite.
Curiosity about AI: You've explored LLMs, prompting, or agent frameworks on your own – whether through your studies, side projects, or in your free time.
Willingness to learn: You know stochastic systems can be frustrating – and you stick with it anyway.
Communication: You can explain what you built – and why it does (or doesn't yet) work.
Integrity: You handle sensitive customer data with the care it requires.
Enjoyment & culture: Barista coffee from our portafilter machine and our weekly "get-together day" for real team spirit.
Health with heart: EGYM Wellpass (6,000+ partners) and regular visits from our fitness expert (massages & sport sessions right in the office).
Mental strength: We live our Metanoia initiative – a leadership culture built on respect, trust, and empathy (95% employee satisfaction).
AI empowerment: We're an "AI-first" organization. You'll use AI tools to cut your own manual work by up to 35%.
Flexibility: Hybrid work (around 60% office presence expected), workation options, and phone & parking allowances.
Salary: We play fair. The gross annual salary for this role ranges from €45,000 to €80,000, depending on experience.
We look for A-players and take the time to really get to know you — thoroughly, honestly, and respectfully, following Topgrading principles.
Working at starmate is shaped by: trust, responsibility, and a deep appreciation for every individual. We believe the best software comes from people who act with passion and respect. We are #PeopleMade: a team of people who don't just build excellent software, but also live a company culture that unites innovation and humanity.
The flood of data is a challenge we solve for you. Our answer is: not more communication, but better communication.
With our software solution, you create goosebump moments in customer communication. We offer you communication that has an impact – built on more than 20 years of experience, reimagined with a full AI focus. Our clear focus on relevance for the recipient is the key to compelling use cases and success stories.
Ready to shape the future of CXM with us? We'd love to get to know you! Send us your CV and a cover letter – tell us why you want to be part of our #PeopleMade philosophy.
Once we've reviewed your application, we'll first arrange a virtual 15-minute espresso talk with you, so we can get a first impression of each other.
Next comes a cappuccino meeting at our office for a personal get-to-know-you. You'll meet the crew and can take a closer look at our headquarters.
We're currently a crew of fewer than 30 mates.
Yes, because we believe a certain amount of flexibility is the key to a good work-life integration. To make sure collaborative work and a sense of togetherness don't fall by the wayside, we also have get-together days where the whole crew meets at the office.
Our heart beats for working together in person. That's why we primarily rely on a hybrid model that combines personal exchange at the office with the freedom of working from home. We only offer fully remote positions in select individual cases, where the role and team setup are perfectly suited to it.
Once you've sent us your application, we typically respond within 3-5 business days.
